RCCG Family — Privacy Policy

Last updated 13 August 2026

The RCCG Family app connects members of a parish of The Redeemed Christian Church of God with their church family. This policy explains what information the app collects, why, and what control you have over it. The data controller is your parish; contact details are at the end of this page.

What we collect, and why

• Account and profile — your name, email address, password (stored only as a secure hash), parish, and the profile details you choose to add (phone number, address, occupation, date of birth, photo). Used to run your account and, where you allow it, to show you in the parish directory.
• Family details — the family members you add or join, and how you are related. Used for the family features of the app, including invitations and children's check-in.
• Location — only when you use lifts to church, and only while the app is in use. A driver's position is shared with the person they are collecting, and vice versa, for the duration of the journey. The app never collects location in the background.
• Giving — your card payments are processed by Stripe; the app never sees or stores your full card number. We keep records of what you gave and, if you make one, your Gift Aid declaration, because HMRC requires these for audit.
• Attendance and activity — service attendance you record, prayer requests and comments you post, marketplace listings you create, and Bible game scores. Shared with your parish according to the feature: public prayer requests and listings are visible to other members.
• Notifications — a device token from Firebase Cloud Messaging (Google), used to send you the notifications you have asked for, such as ride reminders and replies to your posts.

What we do not do

• We do not sell your information, to anyone, ever.
• We do not use your information for advertising, and the app contains no third-party advertising or analytics trackers.
• We do not read your contacts, messages, or files.

Who your information is shared with

Other members of your parish see what the feature implies: your directory entry (as limited by your privacy settings in the app), your public prayer requests and comments, your marketplace listings, and — if you use lifts — your journey with your driver or passenger. Our service providers are Stripe (payments) and Google Firebase (notifications); each receives only what it needs to do its job. Gift Aid declarations are shared with HMRC when the parish makes a claim, as the Gift Aid scheme requires.

Blocking and reporting

You can report any prayer request, comment or marketplace listing from inside the app, and block any member so you no longer see what they post. Reports go to the parish admins, who can remove the content.

Your privacy controls

Settings → Privacy in the app controls what other members can see about you: email, phone number, home address and occupation can each be hidden. Your name and parish are always visible to members of your own parish.

Deleting your account

Settings → Delete account permanently removes your login, profile, photos, family membership, posts, listings, saved cards and any regular giving schedule. Two things are kept: records of your past giving and Gift Aid declarations, which HMRC requires the parish to retain for audit (up to six years), and any profiles you created for other family members, which stay with your family.

How long we keep things

Your information is kept while your account exists. When you delete your account, everything goes immediately except the financial records described above, which are deleted when their legal retention period ends.

Security

All traffic between the app and our servers is encrypted (HTTPS). Passwords are stored only as secure hashes. Sign-in on your device can be protected with Face ID or your fingerprint; the biometric never leaves your phone.

Children

Accounts are for adults and older teens in the parish. Children's details (for check-in and family records) are added and controlled by their parent or guardian, not by the child.

Your rights

Under UK GDPR you can ask for a copy of your information, ask for corrections, object to processing, or complain to the Information Commissioner's Office (ico.org.uk). Most requests can be handled fastest inside the app; for anything else, contact us below.

Contact

Questions, data requests, and reports of objectionable content: bankole.adesoji@gmail.com. You can also speak to your parish office.